Conflict happens. The question that matters, is how to deal with it in order to bring about the best possible resolution.
The cost of workplace conflict can be staggering. It is estimated that over 65% of performance problems stem from strained relationships between employees.
These associated costs do not just pertain to the individuals in conflict; they affect leaders, teams, and organizations. Studies have shown that managers spend 30% or more of their valuable time dealing with conflict, that is immense considering the amount of productivity lost and money wasted during these disputes. Multiply the cost of employee conflict across an organization and the effects are substantive.
During each of these workshops employees and managers will be exposed to the knowledge and skills needed to quickly identify, address, and resolve workplace conflict. Participants will learn to deal with conflict in a positive and proactive way, well before it takes its toll on an organization financially.
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